Policies

Privacy Policy (POPIA-Compliant)

Effective Date: 30 July 2025
Responsible Party: Sarie Nell Social Worker

At Sarie Nell Social Worker, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

1. Purpose of This Policy

This policy explains how we collect, use, store, and protect your personal information, and what your rights are under POPIA.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Contact number

• Physical address (where applicable)

• Information submitted via contact forms, bookings, or email communications

3. How We Use Your Information

We use your personal information for the following purposes:

• Responding to inquiries and service requests

• Booking and managing appointments

• Maintaining communication with clients

• Complying with legal and professional obligations

• Sending updates related to services (with consent)

We process your personal information based on your consent, a contractual obligation, legal requirement, or our legitimate interest as a professional service provider.

4. Protection of Information

We take reasonable, appropriate, and technical measures to safeguard your personal information and prevent unauthorized access, loss, or damage.

5. Disclosure of Information

We do not sell or share your personal information with any third parties, except:

• When legally required (e.g., subpoena or court order)

• With your explicit, written consent

• To trusted service providers who are subject to confidentiality agreements

6. Your Rights Under POPIA

You have the right to:

• Access and correct your personal information

• Request the deletion of your data (unless required to retain it)

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, contact us at info@sarienell.co.za.

7. Cookies & Tracking

This website may use cookies to enhance user experience. You can manage or disable cookies via your browser settings. We do not track personal data without your consent.

8. Data Retention

We retain personal information only for as long as necessary to fulfill our professional, legal, or regulatory obligations.

9. Contact Information

For privacy-related queries, contact:

Sarie Nell Social Worker
Location: 54B Monte Carlo Drive, Centurion Golf Estates, Centurion, South Africa
Email: info@sarienell.co.za
Phone: 083 230 6124

Terms of Service (POPIA-Aligned)

Effective Date: 30 July 2025

Welcome to the official website of Sarie Nell Social Worker. By using this site, you agree to the following terms and conditions.

1. Use of Website

This website is intended to provide information about services offered by Sarie Nell Social Worker. You agree to use this site lawfully and ethically.

2. Professional Disclaimer

Information on this site is for informational purposes only and does not replace legal or therapeutic advice. Services are provided by registered professionals and follow legal, ethical, and regulatory standards.

3. Appointment Policy

Appointments are confirmed based on availability. Clients are expected to cancel at least 24 hours in advance to avoid cancellation fees.

4. Intellectual Property

All content, including text, branding, images, and downloadable material, is the property of Sarie Nell Social Worker and may not be copied or redistributed without prior written consent.

5. Confidentiality & Data Use

All personal data shared via this site or during consultations is processed in accordance with POPIA and our Privacy Policy. Confidentiality is strictly maintained, except where disclosure is legally required.

6. Limitation of Liability

We aim to provide accurate and up-to-date information, but we are not liable for any errors or damages arising from use of this site.

7. Changes to Terms

These terms may be updated from time to time. Continued use of the website after updates implies acceptance of the revised terms.

Website Design Clause

The design, structure, layout, branding, and written content on this website are protected under copyright and intellectual property laws. No part of this website may be reproduced, copied, or reused for commercial or personal projects without written permission from Sarie Nell Social Worker or the original designer.

For permissions or inquiries, please contact:
info@sarienell.co.za